FREQUENTLY ASKED QUESTIONS

How do I format my artwork for uploading?

We prefer to work with original vector images for all our custom products,
saved as an eps or pdf file. If you are providing a vector file, please make sure all fonts are converted to outlines/objects. We can also accept BLACK AND WHITE JPG, PNG, GIF and TIF files that are high resolution [300 dpi to 600 dpi].

Can You Help Me With My Design?

We're sorry, but we don't offer a design service. However, if you need changes made to your artwork for it to be suitable as one of our custom products, then please speak with someone about getting their logo created according to the Artwork Specs listed on each product's page [these details can easily be found by browsing our product page].

I Created My Design On Canva. Which File Type Should I Supply?

To ensure a quality product, please download the file-type PDF Print.

How Do You Size My Stamp Artwork?

When choosing a stamp size, you must first select your design's aximum height or width. Once this is done, we'll scale it according to how much space will be occupied by that particular size, so there isn't excess waste on either side! The measurements refer only to what's printed in terms of colors and images when designing them for printing purposes.

Can I Use A Multi-Coloured Design For A Stamp Or Embosser?

To ensure the best quality of your rubber stamp or embosser, we need a black and white version of your design. Don't have one? Contact the original designer(s) to get it done! If they're not available for whatever reason, then engage another skilled graphic artist who can create an elegant single-color simplification instead—just make sure you purchase artwork specs listed under Product Details on our website [these are found atop each product page].

Who Owns My Artwork After I Upload It?

Your artwork will always be yours; nobody can take that away from you.

Is My Design Suitable For A Paper Embosser?

Icons and monograms are often the best designs for paper embossers. If you're not sure your design will work well with this type of machine, contact us so we can provide input on whether it's suitable or not before purchasing any equipment!

What Stamp Size Should I Choose?

With so many different types of stamps available, it can be difficult to know which one will work best for your project. You have three options when determining the right size: what size stamp could produce based on artwork; maximum sizes recommended by us depending on whether you want bold or subtle branding/logos printed onto an item respectively, and finally, printing out samples at 100%.

How Do I Top Up The Ink In My Pre-Linked Stamp?

When the ink starts to run low, you'll know it's time for a refill. We offer pre-inked stamps and refills so that your stamped items will always be in top condition!

To top up your ink, remove the lid from your pre-inked stamp. Add 3-5 drops of Shiny Eminent Speed Ink in each channel and allow time to make its way through all parts before testing [around 30 minutes or so]. If you are using a large design with lots of solid areas, this may require more than one application depending on how much has been absorbed by individual images - just repeat Steps 1 through 3 until there's enough color left!

What Ink Colours Are Available In Pre-Linked Stamps?

We have many different colors of inks to choose from for our pre-inked stamps! Black, blue-green, and red are just a few options. With so many choices, it's hard not knowing which one will suit your needs best - luckily, we're here with the answers!

Here are some of the closest color matches for Pantone and CMYK:

Blue -PANTONE® Blue 660C (Stamped on standard white paper)  Green-PATINA#327CC Stamp onto any fabric or refuse pile using this combo makes it seem almost nonexistent! With Red at 03C, stamping over black will give you an incredibly rich look that is sure to impress even those who have been following trends lately.

When Will I Recieve My Order?

Your patience is appreciated! We want to ensure that your order arrives safely at its destination so, we'll always do our best for a fast delivery time. For orders shipping with Australia Post, the turnaround times will depend on where you're located and what type of service selected - Parcel Post or Express posts have different costs associated, which means their respective speeds might vary too, depending upon how much weight there is in an individual package (the smaller
it weighs, generally speaking).

Can I Collect My Order In Person To Save Shipping Cost?

Yes, you can. We also offer free local delivery on orders over $50, with the option of collecting them at your convenience. All mailings are sent through Australia Post and come in Parcel Post or Express varieties depending upon how fast you need them!

Can You Fast Track My Order?

We know that you want your custom products as quickly and smoothly delivered to the doorstep, so we'll make every effort possible for this. We're always working hard to get your orders out as quickly and efficiently as possible, which is why we recommend Express Post for custom products. Our small in-house team makes your unique pieces, which takes some time! But rest assured knowing they'll be top-notch because it's what you deserve after all this attention from us In order not only to meet deadlines but exceed them too; let’s talk about how fast-paced today’s world feels – doesn't matter whether it is business or personal.

Do You Ship Internationally?

We are happy to offer international shipping. Just add the items you want in your cart and start browsing for a quote on how much they will cost, so we can ship them right away!